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Efforts Stepped Up to Help People Get "Online" in Dorchester


8:58am 11th June 2014

It's estimated 1 in 5 adults are not computer literate, and Dorchester's Citizens Advice Bureau is trying to change that.

They've teamed up with the town's library to get more people online and making the most of what the internet has to offer.

The charity has launched an outreach service at the library on Mondays and Wednesdays where they can help people use the computers there.

Bureau manager Daniel Cadisch, said "This is an exciting new partnership that helps people to get online using the library computers and make the most of the internet and all it has to offer.

"We know that many older people are not confident when using computers and may not have access to the internet at home.  Our trained volunteer advisers, together with library staff, will be on hand to guide people through the process of using the internet for online services including benefit claims and accessing help and support."

Councillor Colin Jamieson, Cabinet member for community services at the county council, said:  "I am delighted to welcome CAB to Dorchester Library and Learning Centre.  Their friendly staff can help people get started and access the information they need.   Libraries are at the hub of our communities, and many people make it their first point of call to find out about council services.

"One in five adults are not computer literate, so they can find it intimidating to get started.   

We want to help people grow in confidence and be able to help themselves.  The outreach team based at the library are experienced and qualified staff so we want to encourage people to take advantage of the facilities, particularly if they do not have a computer at home."

The outreach service will be available on Monday afternoons between 1pm and 4pm and on Wednesday morning between 10am and 1pm.

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