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Hospital Bosses To Meet Health Watchdog

Dorset County Hospital 2

8:15am 14th October 2014

Staff shortages and low morale will be some of the key talking points when Dorset County Hospital meets with a health and care watchdog this week.

As first reported on Wessex FM Healthwatch Dorset spent the last year collecting patient feedback at the hospital.

45% of respondents were positive about Dorset County, citing short waiting times at A&E, compassionate staff and good communication.

But 44% of the responses criticised the hospital while the remaining 11% of the feedback gave mixed reviews about mixed wards.

The report is called "Every One Matters", which they say demonstrates that there is a widely varying experience of care delivered throughout the hospitals, with the most common feedback (good and bad) relating to the quality of service and attitude of hospital staff.

Manager of Healthwatch Dorset, Martyn Webster told Wessex FM "We sort of expect people to hone in on the negative things and that's right. But we wouldn't like the positive comments to get forgotten because many people do receive a fantastic service and we wouldn't want that to be lost."

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