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Dorset County Hospital Celebrates Top Scores In Patient Survey

Dorset County Hospital Staff

8:28am 31st October 2014

Staff at Dorset County Hospital have been celebrating scoring top marks in a national patient led survey.

It looked at cleanliness, food and hydration, patient privacy, dignity and wellbeing.

The new self-assessments are undertaken by teams of NHS and private/independent health care providers, half of which are made up by members of the public (known as patient assessors).

Director of Nursing Alsion Tong said: "The PLACE assessments are critical to understanding the environment, nutritional standards and cleanliness of the hospital from a patient perspective.

"We take the feedback exceptionally seriously and are very pleased on two levels - firstly that we have improved upon our own scores from last year and secondly that we have achieved higher than the national average in all four categories.

"The people who have made this happen are our hardworking and dedicated staff. Without their energy and enthusiasm this would not be possible, so many thanks to all Dorset County Hospital staff."

Here's how Dorset County Hospital scored in the survey:

- Cleanliness - DCH 98.52% (national average 97.25%)

- Food and Hydration - DCH 89.66% (national average 88.79%)

- Privacy, Dignity and Wellbeing - DCH 92.07% (national average 87.73%)

- Condition, Appearance and Maintenance - DCH 96.48% (average 91.97%)

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