Wessex Water Bills To Fall
11:12am 12th December 2014
Wessex Water has announced they're bringing down the average cost of bills for its customers over the next five years.
It means that the average household bill will fall by £39 and won't rise above inflation during this time.
They're also investing £100 million into their integrated water supply grid that's going to provide more resilient water supplies to West Dorset.
They also claim the investment will boost local economies and create hundreds of new jobs.
Chief Executive Colin Skellett said: "Over the last year we have undertaken our largest ever customer consultation obtaining the views of more than 21,000 customers and 90 organisations."
"Our multi-million pound investment programme is based on the views of our customers, delivering improvements in infrastructure, resilience and higher standards of customer service. At the same time, by reducing returns to shareholders and further improving our efficiency, we have been able to lower customers' bills in real terms."
"Even though bills will be going down in real terms, we recognise that some customers find it difficult to pay, which is why our plans also include further extension of our social tariffs and assistance programme - a programme that is already the most extensive in the UK."
Wessex Water's business plan was scrutinised by the independent regulator, Ofwat, to determine the right balance between investment, returns and prices.