South West Trains Given a Boost from Passengers
7:57am 2nd July 2012
(Updated 10:55am 2nd July 2012)
More people are enjoying their journeys on operator South West Trains.
Customer satisfaction ratings are up for the train service which serves Dorchester and Weymouth.
The latest National Passenger Survey shows overall satisfaction at 83%. Only 5% of people interviewed said they were dissatisfied.
Things like space for passengers and their luggage as well as all round quality of service was taken into account.
South West Trains is currently investing £100 million pounds in a range of improvements for passengers including better station facilities, additional car parking spaces, fleet refurbishment and provision of better customer information.