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Warning Out Over Doorstep Sellers in South Dorset

Cold Caller

8:37am 18th September 2012

There's a warning out over cold calling tarmacers around Dorchester, Bridport and Weymouth.

The County Council has received a number of reports from residents over the issue.

Trading standards say we should be weary of dodgy tradesman ... And if we do agree to go ahead with some work, make sure have a 7 day notice to cancel.

Richard Herringshaw, principal trading standards officer at Dorset County Council, said: "When dealing with a trader who has knocked on your door on the off chance, the first thing to consider is, do you really know who they are and where they are from. If things go wrong, it may be difficult to follow up later.

"If you do decide to go ahead, for jobs over £35, you must be given a notice of your seven day right to cancel. This should identify the trader and tell you how to cancel the job. The trader has to get your written permission if he wants to start within the seven days. You do not have to give permission.

"Our advice is that it is best to use those seven days to get other quotes if you are thinking of going ahead with the work."

Residents who feel they have had a poor job done or who were not given notice of their right to cancel can contact the Citizens Advice Consumer Service on 08454 040506 to get advice and to report the matter to trading standards.

If there is any suggestion of intimidation by the trader then do not hesitate to contact Dorset Police. Dial 999 in an emergency, or call 101 for non-urgent enquiries.

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