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IT Apprentice

To provide IT Desktop support to network users of AEUK

To provide IT Desktop support to network users of AEUK

  • Supporting users with desktop issues
  • Review and logging of AEUK user issues on the helpdesk system and resolving them.
  • Break fix and upgrades to systems as required supporting other IT staff.
  • Building desktop computers using SCCM or other means as appropriate.
  • Support of the AEUK Voip system and desk phones
  • Provide Service desk cover when necessary
  • Completing and reporting on any assigned project related activities

Where appropriate, document new processes and procedures in line with duties and look for improvements


Training provider

Company induction, on job training relating to company systems, external training courses relevant to the role (eg, IT related) as required.

I day a week at Weymouth College completing formal qualification IT, Software and Telecoms professionals

  • Diploma in ICT Professional Competence
  • Certificate in ICT Systems and Principles
  • Functional skills if required

Apprenticeship framework

IT, Software, Web and Telecoms Professionals

£3.90 Per Hour
Atlas Elektronik


Atlas Elektronik


T: 01305 208709