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Hospital Makes National News Over Patient's 999 Call

Dorset County Hospital 2

10:14am 8th April 2014

Dorset County Hospital has made the national papers over the story of a pensioner who called 999 from his hospital bed.

73-year-old Peter Tizzard from Weymouth who's suffering from Prostate Cancer says he was in pain and claims his calls for help weren't answered.

The 999 operator called the ward and a doctor was sent to see him.

A spokesperson for Dorset County Hospital said: "Lulworth Ward was fully staffed that night and there were no problems with call bells being answered in a timely way.

"We understand that Mr Tizzard felt the ward was very busy and believed it would help staff if he dialled 999 and alerted emergency services rather than using the call bell system. We appreciate Mr Tizzard was trying to be helpful but this course of action was not necessary.

"The ambulance service contacted the ward and the situation was explained. No ambulance was dispatched.
 "The matron and ward sister met with Mr Tizzard daily during his stay and ensured he was able to contact them directly if he felt he was not being attended to promptly enough.

"We are really disappointed that Mr Tizzard felt it was necessary to take the action he did given the effort the ward staff and matron had taken to ensure he received good care."

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