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25 Questioned by Dorset Police in Rogue Traders Clamp Down

Officer and Public

7:57am 17th April 2014

Rogue traders and pushy doorstep salesmen have been targeted by Dorset Police in a special operation.

25 traders were stopped and questioned by the force.  11 were reminded about the law and 3 were fined for driving offences.

Cold callers charge excessive prices for work that's either poor quality or in some cases never carried out.

Crime prevention and design advisor for Dorset Police, Debbie Oldfield, said: "We actively supported this national day of action by working with Trading Standards officers to approach tradespeople carrying out work on homes across Dorset.

"Anyone found to be conning victims into paying for unnecessary or vastly overpriced work are dealt with accordingly.

"If you feel that you have been a victim of a rogue trader please do not feel embarrassed. Contact Dorset Police or Trading Standards and report it.

If you receive an unexpected call at your door from someone offering to do work, please follow the below advice:

- Always remember to put the chain on the door before opening it.
- Do not phone any telephone number provided by the caller, it could be bogus.
- Always check the caller's identity by phoning the number in the telephone book. Shut the door and get them to wait outside. A genuine caller will be happy to wait.
- Never agree to any work offered on the doorstep, no matter how urgent the caller says it is.
- Always get three quotes for work and if possible get recommendations from family and friends.
- Never pay cash upfront.
- A trader must provide you with cancellation rights in writing.
- If you are concerned or intimidated by a caller at your door then please call Dorset Police on 999.

For more information, or to report anything suspicious, call Dorset Police on 101 or Crimestoppers anonymously on 0800 555 111.

To find a trader you can trust visit www.buywithconfidence.gov.uk. And for more information and advice call the Citizens Advice Consumer Helpline on 08454 040506.

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