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New Video Shows Patients When To Use A&E


8:08am 25th April 2014

A video has been made to educate people in Dorset about when to use the 111 non-emergency number and when to go to A&E.

It's been produced by local partners NHS Dorset Clinical Commissioning Group and Dorset County Hospital NHS Foundation Trust.

NHS Dorset says it's important people know where to go and who to call in moments of medical crisis and major emergencies.

The 3 and a half minute video features interviews with members of staff who talk about their experiences of working in an accident emergency department along with patients who talk about their reasons for choosing it over other local services.

Chair of NHS Dorset CGC Dr Forbes Watson says knowing the difference between A&E and the 111 number will help you get treatment quicker;

"NHS resources come under increased pressure over long weekends and holidays, therefore it's important that people use them properly and get the care they need quickly. Unfortunately we still see inappropriate cases presented at emergency departments, cases that could be better treated elsewhere.

There are lots of place people in Dorset can receive care, but in the first instance we would always encourage people to dial 111 for ay medical help that's not life threatening."

You can see the new awareness video here.

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