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Crime Victims To Get 24 Hour Helpline

female Crime victim

11:50am 18th June 2014

A 24 hour helpline is being set up for victims of crime in Dorset.  It'll be provided by Victim Support. 
They've won a three year contract from the County's Police and Crime Commissioner.

Dorset PCC Martyn Underhill said: "This new contract is really exciting and is a step change for services locally. The contract will bring new victim categories into the support network, such as victims of business crime and low level anti-social behaviour. This is really exciting and will help my team and Dorset Police comply with the new Victim Code. The contract also sees new software and increased staffing to deliver new and enhanced services with other partners, including the Dorset Victims Bureau. This contract brings Dorset solutions to our victims and is the first contract in the country to be awarded. I pledged to see fewer victims in Dorset and so far we have delivered that. I also pledged to increase support to our victims. This new contract goes a long way to achieving that."

Dan Steadman, Chief Executive Office for Dorset PCC says there's also good news for local businesses;

"It follows a competitive process that's latest a couple of months and we set the bar high. The Commissioner looks forward to working with Victim Support to transform services for victims in Dorset that will for the first time include enhanced support for victims of anti-social behaviour and business crime."

Rhiannon Evans, Victim Support Divisional Manager for Dorset, said: "We are delighted to have been asked to provide this new and improved service to victims of crime in Dorset. Victim Support is very pleased that this new contract gives us the opportunity to provide a more enhanced service to victims and to reach out to many more victims than we have been able to in the past.  We know from helping thousands of victims and witnesses across Dorset every year how often people affected by crime need help to move on and this new service will give them the practical and emotional support they need. We look forward to working closely with the Office of Police and Crime Commissioner, the new Dorset Victims' Bureau and our partners in other charities across the county to help victims find the strength to cope and recover."


Victim Support is the independent charity for victims and witness of crime in England and Wales. Last year it offered help to more than 1 million victims of crime and supported more than 200,000 witnesses as they gave evidence at criminal trials through its Witness Service. It also provides the Homicide Service supporting relatives bereaved by murder and manslaughter and runs more than 100 local projects. It is currently celebrating its 40th anniversary.

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