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Dorset County Hospital Awarded For Good Customer Service

WOW awards

9:01am 9th December 2014

After being described as being 'extremely passionate about their patients' Dorset County Hospital NHS Foundation has picked up a national award for customer service.

The Trust won 'Best Newcomer' at The Wow! Awards as well as having a number of employees nominated for delivering excellent patient care.

Sarah Silverton, Patient & Public Experience Lead, who represented Dorset County Hospital NHS Foundation Trust for the award said "We have definitely seen a lot more engagement around patient experience."

"People are far more open to looking at their experience and understanding it, resulting in us being able to make service improvements."

The judging panel was made of independent experts from high profile British organisations, media and academia.

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