: Waiting for next track...

Wessex FM News

Contact the News Team:
Tel: 01305 250333

"Hello Police - My Takeaway Is cold!"

101_main_ad2

(Updated 11:58am 8th September 2016)


3:34pm 7th September 2016

As this year's 101 campaign comes to an end, Dorset Police wants to thank the public for their support.

All of the examples of the inappropriate use of the 101 service used throughout the campaign were genuine calls receive by Dorset Police in 2016.

This campaign was designed to raise awareness of the appropriate use of the 101 service and the alternative online contact methods available.

The new Dorset Police website has a "Do it Online" function that allows users to make general enquiries, report non-urgent crime and incidents online. It is a quicker and easier alternative to calling 101, and offers the flexibility to make a report at your own convenience. The "Do it Online" function can be found on the front page of the website www.dorset.police.uk.

Inappropriate calls received by 101 operators tie up police non-emergency phone lines and cause delays for those callers who genuinely need help.

Callers can waste valuable police time by calling them incorrectly and potentially waiting in a queue only to be redirected to another agency when you speak to one of their operators.

Superintendent Caroline Naughton, Contact Management at Dorset Police, said: "We are working hard to ensure we offer the very best service to our public, but the only way we will achieve this is with your help.

"Please make sure your enquiry is a Police matter and use the Dorset Police website to help signpost you, as this is likely to save you time. In addition you can make enquiries online.

"Once again thank you for your support with this campaign. Please remember to think before you call. If we work together we can offer you a better service."

Dorset Police and Crime Commissioner, Martyn Underhill, said: "It is vital members of the public contact the correct agency for their query.

"The 101 team regularly receive calls that are nothing to do with the police. 'My takeaway is cold', 'there's a dead fox in my garden' and 'how do I cancel my bank card' are typical examples of unnecessary calls the team receive every day.

"We have introduced a range of services online, available through the Dorset Police website to help reduce demand on the system and I continue to monitor the Force on call handling performance."

Remember, Dorset Police are always there to help in an emergency. If a crime is in progress or life in danger, always dial 999. For genuine enquiries please go to our website www.dorset.police.uk and use the Do It Online service, or dial 101.



Contact Us

If you would like to submit a query or provide more information on this story please get in touch below.

Please wait...
  • Up to 3 JPG or PNG images, 2MB max size
  • We will always endeavour to credit you when we publish your pictures.
  • By uploading you are agreeing to this non-exclusive reuse, royalty-free, across all Wessex FM platforms, which extends to our partner broadcasters.
  • You retain copyright to all images.
  • If you would like to send us a video, please upload to YouTube or similar and paste the video URL into the message above.

Sign up for the latest local news direct to your inbox


dorset business directory

Book A Wessex FM Big Night Out Here

Book A Wessex FM Big Night Out Here

Wessex fm Disco, Quiz & Race Nights!

New Car Stickers

New Car Stickers

Grab your new localised stickers today!

Dorset Webcams

Dorset Webcams

Take a look around our beautiful county

Advertising

Advertising

Find out how to grow your business with us

island community action

Trending in Dorset

House fire on Portland could be arson

Dorset Police were called out on Sunday (12th August) to an address in Easton.

Decision on Weymouth's new seafront lights due TODAY

The final design is being presented to the council's management committee.

£24K extra needed for Weymouth's new super loo

The cash would be for an 'enhanced design.'

Parking problems in Dorchester

The Mayor claims town centre workers are getting savvy.

Weymouth Carnival 2018 gets under way today

Find out everything you need to know about the two-day event.

More news...