Coronavirus: Dedicated Dorset helpline for all ages

Coronavirus: Dedicated Dorset helpline for all ages

Published by Maria Greenwood at 8:12am 22nd April 2020.

Dorset Council has set up a dedicated helpline for those who can't get out for essentials during the coronavirus crisis.

The Dorset COVID-19 Response Hub is for people of all ages to help them with:

food shopping
medicine collection
dog walking

It's an acknowledgement from the council that living under the restrictions will cause concern for people who do not have any nearby support.

They want to give reassurance to residents who are in need with no one to turn to.

Some comments from people who have already received help from the hub include:

"You spoke to us a couple of days ago and you arranged to send a parcel of food for us. We received it last night. Thank you very much. It's fantastic. We couldn't believe our eyes and I was very, very grateful, so thank you very much, Greg, you saved the day. Best of luck. Bye."

"Can't fault the service, everyone is lovely, when the box came it brought tears to my eyes."

"The packs are very nutritious; oranges, pears and baked beans, very good, well thought through package. Thank you! It's reassuring to know we won't starve."


Dorset Council portfolio holder Adult Social Care and Health, Cllr Laura Miller said:

"If you, or someone you know, is vulnerable because they are self-isolating and cannot get access to food or medicine, they have care needs or are at risk of loneliness and isolation call the helpline and trained staff can help you get the things you need.

"Please don't be afraid to call us, we're here to help and there is absolutely no need for anyone to go without."

'Contact Details'

If you need help, you can call 01305 221000, 8am to 8pm, 7 days a week or email