Garden centre in Poundbury reopens

Garden centre in Poundbury reopens

Published by Maria Greenwood at 7:28am 13th May 2020.

A garden centre in Poundbury is reopening its doors after closing for seven weeks during the lockdown.

Poundbury Gardens have agreed a rigorous set of protocols to keep both customers and staff safe at all times. 

The garden centre on Peverell Avenue East is part of The Gardens Group.

The business has kept in touch with customers throughout lockdown and offered delivery to many who were self-isolating.

gardening

Mike Burks, Managing Director of The Gardens Group and chairman of the Garden Centre Association told Wessex FM:

"We've been trading by taking telephone orders, we felt that it was important to keep our customers, many of whom have got to stay at home, at home gardening which we think is a really important thing to do. 

"It's great for your mental health, it's great for your physical health, keeps you nicely occupied and fit and well at home, and so reducing the need to travel."

'Safety Measures'

Poundbury Gardens have introduced measures that will operate a more self-service style system.

There will be a one-way system, with perspex screens at checkouts as well as restricting the number of people in the shop at any time.

Screens have been put up at tills, where payment by card will be requested, and general browsing will be discouraged, with gift items unavailable to purchase onsite for the time being. 

vegetable garden

A drive-through compost shop has also been introduced, for those who just need a few bags, while customers will be invited to purchase large items such as garden furniture by taking the relevant barcodes to the till, where staff will arrange for free home delivery. 

Over the past six weeks the garden centre have also been taking orders over the phone, this will continue. 

Mike Burks said:

"We've done our utmost to continue serving customers during the lockdown and the team has gone above and beyond to execute our hastily expanded delivery service - something we introduced not because is was the easiest or most financially beneficial thing to do, but as we saw it as our social responsibility to support those looking to their gardens for solace and sanctuary. 

"We also knew that, whereas we might survive by hiding under a blanket during lockdown, our growers, who have supplied us for many years, would not. 

"I'm very proud of the way our much reduced team has weathered the storm, and the number of emails, cards and letters we've received thanking us has been was overwhelming."