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Warning Out Over Doorstep Chainsaw Sellers in Dorchester and Weymouth


10:22am 3rd September 2012

Residents in Dorchester and Weymouth are being advised to be say No to door-to-door sellers - particularly those trying to sell chainsaws!

Trading standards officers from Dorset County Council have received several complaints from consumers who bought chainsaws on the doorstep with no instruction manuals or safety advice.

Consumers are being warned that while it might seem like a bargain, they will have problems if anything goes wrong as sellers often don't leave any contact details.

Neil Martin, a principal trading standards officer for Dorset County Council Trading Service said: "Chainsaws are potentially dangerous unless used by experienced operators. We are also concerned that equipment like this has been offered for sale around Dorset without required safety warnings and user manuals with appropriate instructions for use.

"We are currently trying to track down the original source of some of the chainsaws being sold door-to-door, and are warning potential consumers to stick to trusted suppliers and known outlets."

Trading Standards advice for dealing with door-to-door sales people is to consider the following:

- Who are you buying from? Do they have paperwork? Are they legitimate?
- Think twice before you buy and if you are made to feel under pressure to make a purchase, have the confidence to say no.
- Talk to someone you trust for a second opinion.
- If you spend more than £35 with a trader on the doorstep, you usually have seven days in which to cancel.

Anyone who has further information or complaints about a chainsaw should contact the Citizens Advice consumer service on 08454 04 05 06. This is the first point of contact for any consumer complaints requiring investigation by trading standards officers.

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