Wessex FM News

Contact the News Team:
Tel: 01305 250333

Dorset Residents Advised to Consider Non Emergency Number this Weekend


8:19am 24th May 2013
(Updated 2:04pm 24th May 2013)

The new 111 health helpline made national headlines when GP's warned the service was seriously flawed.

But NHS Dorset are urging us to use the number over the bank holiday weekend.

They say South West Ambulance have made improvements to call handling times and referrals.

They're putting more staff on this weekend to cope with the expected demand.

The service is run by South West Ambulance and has replaced NHS Direct in Dorset.

We spoke to Jane Pike, who works for the NHS, and she told us that 111 is free, open 24 hours a day and that all calls will be dealt with by a trained advisor.

"111 is for when it's not as urgent as when you require an ambulance, but you're not quite sure. 111 will direct you to the most appropriate care and actually, if you need an ambulance, they'll direct you there too."

She also told us, "I'm really pleased we're doing something on 111, and making sure that it's about appropriate use of all the different services."

Sign up for the latest local news direct to your inbox

Share This Story

Delicious Submit this page to reddit

dorset business directory

The Wessex Word

See the latest wrong guesses and win cash!

Win M&S Vouchers

Thanks to the new Ignis from Lanehouse Suzuki

The Bun Run

Request the cakes for your workplace!

Book The Wessex FM Disco

For your wedding, party or celebration!

Dorset Webcams

Take a look around our beautiful county

Meeting Room Hire

Come to Wessex FM for your meeting or conference